Refunds & Returns Policy
Practice with confidence
Give your game a chance to improve.
We want you to be happy with your purchase. If your training aid does not help you improve your game within 60 days, you can return it for a refund under the policy below.
Start a returnEmail us with your order number and reason for return.
Our Improvement
Guarantee.
How to return your item
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Email your request
Contact orders@golftrainingaids.com with your order number and reason for returning your training aid.
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Ship your item
Send your return to the address below. Include your order number and original packaging. Return shipping is your responsibility.
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Receive your refund
We will email you when your return arrives and when the credit is issued to your original payment method.
Return policy
- 60-day Improvement Guarantee. We ask why you are returning your training aid because we want your feedback. If you are emailing, please indicate the reason for the return request. If more than 60 days have elapsed since the delivery date of your product, we reserve the right to not accept your return.
- Condition & packaging. If your product is returned in "like new" condition with original packaging, full credit will be issued for the price of the product, less shipping.
- Restocking fee. Items that are not returned in like new condition with packaging are subject to a 25% restocking fee.
- Return shipping. You will be responsible for shipping costs to return the product to us.
Refund acknowledgement
Once your return is received, we will send you an email to notify you that we have received your returned item. Credit will be issued to the payment method used for the original purchase (e.g. credit card, PayPal) and you will be notified via email of the credit.
If a restocking fee is assessed you will be emailed personally why a fee was assessed in addition to the credit notification.
Exchanges
We will gladly exchange an item if it is defective or damaged. In addition, if you simply ordered the wrong size or style, we will exchange your product for you.
If we mutually agree that the product listing was clear and the wrong size/style was ordered then we may ask you to cover the shipping on the replacement product. If the listing online is unclear, we will do our best to clarify the confusion and will replace your item at no charge and send a return label for the unwanted item.
Need help with a return?
If your question is not answered here, our team will do its best to assist you.